Certificate III in Business Administration (Medical) BSB31107
Nationally Recognised Qualification - Offered via flexible learning
Course Description
This nationally recognised qualification provides the skills and knowledge to understand the role and responsibilities of a Medical Receptionist within the medical environment and how to effectively and efficiently provide a high standard of administration service to healthcare professionals, colleagues and patients within a general practice, specialist and hospital environment.
The following 13 units form part of the Certificate III in Business Administration (Medical) BSB31107.
| Develop keyboarding speed and accuracy |
| Participate in OHS Processes |
| Interpret and apply Medical terminology appropriately |
| Prepare and process medical accounts |
| Maintain patient records |
| Assist in controlling stocks and supplies |
| Apply the principles of confidentiality, privacy and security within the medical environment |
| Organise schedules |
| Write simple documents |
| Deliver and monitor a service to customers |
| Process customer complaints |
| Organise and complete daily work activities |
| Communicate in the workplace |
Delivery of Course
We understand that no two students are the same so at Indigo Medical & Dental Training, we give students freedom of choice as to how they would like their training to be delivered i.e. as much or as little face to face interaction they would like from the Trainer.
We have a selection of 3 training delivery modes:
- Flexible delivery (delivered flexibly but unlimited phone and email support)
- Flexible delivery (delivered flexibly, unlimited phone/email support and quarterly face to face visits from the Trainer)
- Flexible delivery (delivered flexibly, unlimited phone/email support and monthly face to face visits from the Trainer)
Many Registered Training Organisations offer large class delivery with high trainer to student ratios resulting in the student receiving very little direct attention. We have found that students who succeed most are those who have a recourse to call on at all times, and who are kept motivated and directed by an experienced, positive facilitator role model.
At Indigo Medical & Dental Training, we believe in creating a learning and development partnership with our students/clients through the provision of customised and personalised training. What this means is that you will receive the highest quality training for you/your staff, whilst complementing your specific work environment and requirements.
Our facilitation of the training programme is customised to suit the individual's learning style by utilising a personalised approach including ongoing guidance and the interactive engagement and support of the Training Assessor. This means that the student will receive one-on-one attention through regular in person meetings, emails and phone calls to keep them on the right track and guide them through their study. A Training Plan is formulated outlining the commencement and completion date for each unit and the final completion date for the training qualification.
As a result of this programme delivery, you will participate in a learning environment like no other that will allow you to reach your personal and professional potential. The benefit of engaging Indigo Medical & Dental Training is that you can enrol at any time of the year – there are no set intake dates!
Why Choose Indigo Medical & Dental Training?
- Enrolments can take place at any time during the year
You can complete the course at your own pace and in the comfort of your home, which allows you to balance the course with your work/life balance
- You receive personalised and individual attention specific to your learning style, needs and requirements
- Our Training Assessors have extensive experience within the medical industry, which enables you to draw upon their experience and expertise
- A Training Assessor is appointed to you who will provide you with ongoing support throughout your course via telephone, email and face to face meetings (these meetings will accommodate your timeframes and suitability)
- We are able to provide assistance to you with gaining employment within the medical industry through our affiliated organisation, Indigo Medical Consulting Services
Would my employer be able to pay for this course?
If you are currently employed, your employer may be entitled to receive a $4,000 training grant for you to undertake this training. To see whether you are eligible for this grant, please contact bbeach@indigoconsulting.com.au for further information on traineeships and to receive a Pre-assessment form.
What do I need to do to receive further information or enroll in this course?
For telephone enquiries, please phone our Administration Office on 02 9844 5496 or email training@indigoconsulting.com.au
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