Certificate II in Business (Medical Reception) BSB20107
Nationally Recognised Qualification - Offered via flexible learning
Course Description
This nationally recognised qualification provides the skills and knowledge to understand the role and responsibilities of a Medical Receptionist within the medical environment and how to effectively and efficiently provide a high standard of administration service to healthcare professionals, colleagues and patients within a general practice, specialist and hospital environment.
Certificate II in Business (Medical Reception) BSB20107 consists of 12 units of competency (including two elective units).
The following 12 units form part of the Certificate II in Business (Medical Reception) BSB20107:
| BSBOHS201A | Participate in OHS processes |
| BSBCUS201A | Deliver a service to customers |
| BSBIND201A | Work effectively in a business environment |
| BSBINM201A | Process and maintain workplace information |
| BSBINM202A | Handle mail |
| BSBCMM201A | Communicate in the workplace |
| FNSICGEN305B | Maintain daily financial/business records |
| BSBWOR202A | Organise and complete daily work activities |
| BSBSUS201A | Participate in environmentally sustainable work practices |
| BSBITU201A | Produce simple word processed documents |
Elective Units (Choose 2 of the units below)
BSBMED301B Interpret and apply medical terminology appropriately
BSBMED305B Apply the principles of confidentiality, privacy and security within the medical environment
BSBMED301B Interpret and apply medical terminology appropriately
Delivery of Course
We offer Certificate II in Business (Medical Reception) BSB20107 via flexible learning, which allows you to enroll in the training programme at any time - no set enrolment or intake dates! You can complete the programme at your own pace and in the comfort of your home or work environment.
Why Choose Indigo Medical & Dental Training?
- Enrolments can take place at any time during the year
- You can complete the course at your own pace and in the comfort of your home, which allows you to balance the course with your work/life balance
- You receive personalised and individual attention specific to your learning style, needs and requirements
- Our Training Assessors have extensive experience within the medical industry, which enables you to draw upon their experience and expertise
- A Training Assessor is appointed to you who will provide you with ongoing support throughout your course via telephone, email and face to face meetings (these meetings will accommodate your timeframes and suitability)
- We are able to assist you with gaining employment within the medical industry through our affiliated organisation, Indigo Medical Consulting Services.
What do I need to do to receive further information or enroll in this course?
For telephone enquiries, please phone our Training Head Office on 075563 2083 or email training@indigoconsulting.com.au
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