Certificate IV in Business (Frontline Management) BSB40807
Nationally Recognised Qualification - Offered via flexible learning
| In conjunction with |  |
Course Description
Certificate IV in Business (Frontline Management) BSB40807 is a nationally recognised qualification for people interested in enhancing their career prospects by developing management skills across a range of competencies. This qualification focuses on the development of people skills, strategic skills and entrepreneurship. Frontline Management brings the fundamentals of management to the workplace thereby increasing its productivity and effectiveness.
This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. You may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager.
At this level front line managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work. Job roles and titles may vary across different industry sectors. Possible job titles relevant to this qualification include: Coordinator, Leading Hand, Supervisor, Team leader.
This qualification is designed to enable supervisors, team leaders and frontline managers to develop the skills needed for workplace leadership in a team-based and best practice environment.
The Certificate IV in Business (Frontline Management) BSB40807 consists of 10 units of competency (4 core units plus six elective units).
Core Units
| BSBMGT401A | Show leadership in the workplace |
| BSBMGT402A | Implement Operational plan |
| BSBOHS407A | Monitor a safe workplace |
| BSBWOR402A | Promote team effectiveness |
Elective Units (Choose 6 of the units below)
| BSBCUS401A | Coordinate implementation of customer service strategies |
| BSBCUS402A | Address customer needs |
| BSBCUS403A | Implement customer service standards |
| BSBFIA402A | Report on financial activity |
| BSBADM409A | Coordinate business resources |
| BSBINM401A | Implement workplace information system |
| BSBINN301A | Promote innovation in a team environment |
| BSBCMM401A | Make a presentation |
| BSBITS401A | Maintain business technology |
| BSBMED301B | Use and apply medical terminology appropriately |
| BSBMED401B | Manage patient record keeping system |
| BSBMGT403A | Implement continuous improvement |
| BSBMGT404A | Lead and facilitate off-site staff |
| BSBMKG413A | Promote products and services |
| BSBPMG510A | Manage projects |
| BSBREL401A | Establish networks |
| BSBRES401A | Analyse and present research information |
| BSBRSK401A | Identify risk and apply risk management processes |
| BSBWOR401A | Establish effective workplace relationships |
| BSBWOR404A | Develop work priorities |
| BSBWRT401A | Write complex documents |
Delivery of Course
We offer Certificate IV in Business (Frontline Management) BSB40807 via flexible learning, which allows you to enroll in the training programme at any time - no set enrolment or intake dates! You can complete the programme at your own pace and in the comfort of your home or work environment.
Why Choose Indigo Medical & Dental Training?
- Enrolments can take place at any time during the year
- You can complete the course at your own pace and in the comfort of your home, which allows you to balance the course with your work/life balance
- You receive personalised and individual attention specific to your learning style, needs and requirements
- Our Training Assessors have extensive experience within the business administration/management in various industries, which enables you to draw upon their experience and expertise
- A Training Assessor is appointed to you who will provide you with ongoing support throughout your course via telephone, email and face to face meetings (these meetings will accommodate your timeframes and suitability)
- We are able to assist you with gaining employment within the medical industry through our affiliated organisation, Indigo HR.
What do I need to do to receive further information or enroll in this course?
For telephone enquiries, please phone our Training Head Office on 075563 2083 or email training@indigoconsulting.com.au
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