Indigo Medical Consulting Services.

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Certificate IV in Health Administration

Nationally Recognised Qualification - Offered via flexible learning

This qualification is specifically designed for individuals wishing to work autonomously as a senior member of staff in an administrative team within the health environment.

This qualification will equip you with the skills and knowledge to perform a high level of administration skills/functions and enhance skills to further develop and/or progress into a supervisory position within the health environment.

You will gain an understanding of business and operational processes within the health environment and guidance/tools to take responsibility for the effective functioning and performance of the team and its work outcomes.

Job Roles

Possible job roles may include:

Administration Supervisor
Medical Records Section Leader
Practice Manager
Senior Clinical Coder
Senior Clerk
Team Leader for Clinical Services
Executive Assistant
Business Manager

The Certificate IV in Health Administration HLT43207 consists of 15 units of competency (5 core units plus 10 electives)

Core Units

Contribute to organisational effectiveness in the health industry

Implement and monitor compliance with legal and ethical requirements

Contribute to OHS processes

Use advanced medical terminology

Implement effective workplace relationships

Elective Units

Manage patient record-keeping system

Roster staff

Develop work priorities

Control stocks and supplies

Communicate effectively with clients

Address customer needs

Manage risk

Promote team effectiveness

Respond effectively to difficult or challenging behaviour

Facilitate work based learning

Delivery of Course

We understand that no two students are the same so at Indigo Medical & Dental Training, we give students freedom of choice as to how they would like their training to be delivered i.e. as much or as little face to face interaction they would like from the Trainer.

We have a selection of 3 training delivery modes:

Flexible delivery (delivered flexibly but unlimited phone and email support)
Flexible delivery (delivered flexibly, unlimited phone/email support and quarterly face to face visits from the Trainer)
Flexible delivery (delivered flexibly, unlimited phone/email support and monthly face to face visits from the Trainer)

Many Registered Training Organisations offer large class delivery with high trainer to student ratios resulting in the student receiving very little direct attention. We have found that students who succeed most are those who have a recourse to call on at all times, and who are kept motivated and directed by an experienced, positive facilitator role model.

At Indigo Medical & Dental Training, we believe in creating a learning and development partnership with our students/clients through the provision of customised and personalised training. What this means is that you will receive the highest quality training for you/your staff, whilst complementing your specific work environment and requirements.

Our facilitation of the training programme is customised to suit the individual's learning style by utilising a personalised approach including ongoing guidance and the interactive engagement and support of the Training Assessor. This means that the student will receive one-on-one attention through regular in person meetings, emails and phone calls to keep them on the right track and guide them through their study. A Training Plan is formulated outlining the commencement and completion date for each unit and the final completion date for the training qualification.

As a result of this programme delivery, you will participate in a learning environment like no other that will allow you to reach your personal and professional potential. The benefit of engaging Indigo Medical & Dental Training is that you can enrol at any time of the year – there are no set intake dates!

Would my employer be able to pay for this course?

If you are currently employed, your employer may be entitled to receive a $4,000 training grant for you to undertake this training. To see whether you are eligible for this grant, please contact bbeach@indigoconsulting.com.au for further information on traineeships and to receive a Pre-assessment form.

Why Choose Indigo Medical & Dental Training?

Enrolments can take place at any time during the year
You can complete the course at your own pace and in the comfort of your home, which allows you to balance the course with your work/life balance
You receive personalised and individual attention specific to your learning style, needs and requirements
Our Training Assessors have extensive experience within the healthcare industry in management, administration and practice management consulting positions, which enables you to draw upon their experience and expertise
A Training Assessor is appointed to you who will provide you with ongoing support throughout your course via telephone, email and face to face meetings (these meetings will accommodate your timeframes and suitability)
We are able to assist you with gaining employment within the medical industry through our affiliated organisation, Indigo Medical Consulting Services

What do I need to do to receive further information or enroll in this course?

For telephone enquiries, please phone our Administration Office on 02 9844 5496 or email training@indigoconsulting.com.au

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