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Home » Practice Analysis

1. Are your staff providing a high level of customer service and portraying the image/professionalism of the practice?

Yes No

2. Do you have budgets/P&Ls in place that work?

Yes No

3. Does your practice have outstanding debt?

Yes No

4. Do you have measurement tools in place to evaluate the success and profitability of your practice on an ongoing basis?

Yes No

5. Do you have marketing strategies in place to develop and grow the practice?

Yes No

6. Do you have documented structured systems processes and procedures in place for every aspect of your practice?

Yes No

7. Are these systems, processes and procedures working effectively and efficiently?

Yes No

8. Are your staff trained adequately in the systems processes and procedures of your practice?

Yes No

9. Are your staff aware of emergency procedures in the practice (and trained in CPR/First Aid)?

Yes No

10. Do you feel that you select the right staff for the practice?

Yes No

11. Are your staff performing adequately in their roles within the practice?

Yes No

12. Do you feel your staff require further training to perform more efficiently and productively within their role?

Yes No

13. Do you have detailed Job Descriptions for each role within the practice?

Yes No

14. Do staff members understand the roles and responsibilities of other staff members within the practice?

Yes No

15. Do you have an Induction Process?

Yes No

16. Do you conduct regular Performance Reviews?

Yes No

17. Do you have a Human Resources system in place?

Yes No

18. Do you know how to keep your staff and maintain a happy work environment?

Yes No

19. Are your staff aware of legal requirements and privacy/confidentiality rights of your patients?

Yes No

20. Do your staff know how to resolve complaints from patients?

Yes No

We can help you achieve all of the above in your practice!

Organise a FREE NO OBLIGATION practice management consultation with one of our consultants.

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Australian Association of Practice Managers

Australian Dental Association (comply with ADA standards)

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